Star Cookies Policy

We use cookies and similar tracking technologies on our website and applications to make your experience at Star as smooth, secure and enjoyable as possible. This Cookies Policy explains what cookies are, how we use them across Star Casino.nl, and what choices you have regarding their use. By continuing to browse or play at Star Casino, you agree to our use of cookies as described below, unless you adjust your browser or cookie settings.

What Are Cookies

Cookies are small text files that are placed on your device — desktop, mobile or tablet — when you visit our website or use the Star Casino app. They allow us to recognise your device, remember your preferences, keep you securely logged in, and understand how you interact with our games and services. Cookies do not harm your device and do not give us access to files stored on it beyond the information we specifically collect.

Why We Use Cookies

We rely on cookies for a number of important purposes connected to running Star casino online safely and efficiently. Our aim is to provide you with a personalised, secure and functional gaming environment, whether you access us via Star Casino login on the desktop version or through the Star Casino mobile app.

• We use cookies to keep you logged in securely between sessions, including biometric login via fingerprint or Face ID on our iOS and Android apps.
• We use cookies to remember your language preference, currency and display settings across the site.
• We use cookies to operate essential features such as deposits via iDEAL or Wero, session limits, and responsible gambling tools.
• We use cookies to analyse how visitors use Star Casino sport, our slots, live casino and poker sections, helping us improve game selection and site performance.
• We use cookies to measure the effectiveness of our marketing campaigns, including promotions such as the Star Casino bonus, Star Casino voucher offers and Star Casino promo code campaigns.
• We use cookies to detect fraud, prevent duplicate accounts, and support our compliance obligations under the Dutch Remote Gambling Act (Koa).

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the core functioning of Star. Without them, we would not be able to let you log in to your account, process a Star Casino deposit bonus, verify your identity against the Cruks register, or maintain the security of your session while you play. Strictly necessary cookies cannot be disabled through our cookie settings tool, as our services cannot function properly without them.

Functional Cookies

Functional cookies allow us to remember choices you make, such as your preferred game categories, your Starclub rank display, or whether you prefer to browse Star Casino slots in demo mode before playing with real money. These cookies help us tailor our platform to your preferences each time you return to Star Casino.

Performance and Analytics Cookies

We use analytics cookies to understand how players navigate our site and app, which pages are visited most often, and where players may encounter issues. This helps us optimise features such as Star Casino live dealer tables, our sportsbook, and the overall Star Casino mobile experience. Data collected through these cookies is aggregated and does not directly identify you.

Marketing and Advertising Cookies

We and our advertising partners use cookies to deliver relevant offers, such as a Star Casino 50 euro bonus or free spins promotions, and to measure how effective our advertising is across different channels. These cookies may track your activity across other websites to help us and our partners understand your interests and present more relevant advertising for Star Casino.

Third-Party Cookies

Some cookies on our website are placed by trusted third parties, including payment processors, analytics providers, and game studios such as Pragmatic Play, Evolution and Play'n GO, whose content is embedded within our platform. We do not control these third-party cookies directly, and we encourage you to review the relevant third party's own cookie or privacy policy for further detail.

Cookies and Our Mobile Applications

When you download the Star Casino app or use our separate live casino application for iOS and Android, similar tracking technologies — including device identifiers and local storage — may be used instead of, or alongside, traditional browser cookies. These technologies support core app functions such as push notifications about your Starclub rewards, secure biometric login, and smooth performance when accessing Star Casino slot titles, blackjack, roulette or our sportsbook on the go.

How We Use Cookies for Responsible Gambling

We also use cookies to support responsible gambling features. These help us remember your self-set deposit, balance and time limits, recognise returning players who may need reminders about their activity, and ensure our safer gambling tools function as intended each time you log in to Star. We take these obligations seriously as part of our licence granted by the Kansspelautoriteit.

Managing Your Cookie Preferences

You have control over the cookies we use, although disabling certain cookies may limit some functionality of Star Casino. You can manage cookies in the following ways:

• You can adjust your cookie preferences using the cookie consent banner shown when you first visit our website.
• You can change your browser settings to block or delete cookies at any time; instructions vary depending on the browser you use.
• You can opt out of certain third-party advertising cookies through industry opt-out tools where available.
• You can contact our support team if you have questions about how cookies affect your account or gameplay.

Please note that blocking strictly necessary cookies may prevent you from logging in, making a deposit, or accessing features such as Star Casino withdrawal processing, as these cookies are fundamental to how our platform operates.

Updates to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or the way we operate Star. We recommend that you review this page periodically to stay informed about how we use cookies. Any significant changes will be highlighted on our website or communicated through your registered email address.

Contact Us

If you have any questions about this Cookies Policy or how we use cookies at Star, our customer support team is available around the clock through Star Casino chat, available 24/7 with Dutch-speaking agents. You can also reach us by phone at 0800 0222001 or by email at klantenservice@Star Casino.nl. We are committed to being transparent about our data practices and are happy to clarify any aspect of this policy upon request.