Star Online Casino Terms

Welcome to Star Online Casino. These terms and conditions govern your use of our services and apply to every player who registers an account with us. By creating an account, you agree to be bound by these terms in full. At Star Online Casino, we operate under the trade name Star Casino, owned by Green Island N.V., a Naamloze Vennootschap registered at Treft 25, 1853 Grimbergen, Belgium, with registration number 0422.851.308 in the Crossroads Bank for Enterprises. We hold a remote gambling licence from the Kansspelautoriteit (Ksa), licence number 2389/01.326.967, granted on 15 October 2024, covering online casino games and sports betting for players in the Netherlands.

Our Licence and Regulatory Compliance

We operate under Dutch law and the Remote Gambling Act (Koa), in force since October 2021. We maintain a control database holding near-real-time player and game-play data, to which the Kansspelautoriteit has a constant connection. All games and random number generators offered through Star Casino online are independently tested by eCOGRA and GLI to ensure fairness and reliability. When you play Star Casino games, you can trust that our systems are subject to continuous regulatory oversight.

Eligibility and Registration

Star Online Casino is open to players resident in the Netherlands who are at least 18 years of age. Every sign-up at Star Casino login is checked against the Cruks register using your citizen service number; a Cruks hit will block your registration and access to our games. Promotions on star casino online are available only to players aged 24 and over, and we apply stricter rules and lower limits to players aged 18 to 24.

• We require your first name, surname, date of birth and place of birth
• We require your citizen service number, home address, email address and telephone number
• We require your bank account details and a copy of a valid identity document
• We allow your citizen service number, email address and phone number to be linked to one account only
• We apply enhanced due diligence to politically exposed persons, with the account blocked during the review

Deposits and Withdrawals

All transactions on Star Casino run in EUR through a secured SSL-encrypted connection. Our minimum deposit is €10, credited immediately and free of charge. Our minimum withdrawal is also €10, and we do not charge withdrawal fees. We accept iDEAL and Wero as deposit and withdrawal methods, and the bank account used must be held in your own name, matching the counter-account registered at sign-up.

We process withdrawal requests without undue delay, obstruction or restriction, and we do not apply a fixed maximum withdrawal amount. At Star Online Casino, we require you to set a maximum deposit amount per day, week or month, a maximum account balance, and a maximum time active on your account. You can lower these limits at any time with immediate effect, while an increase only takes effect after one week. We log any attempt to exceed a set limit, and we may also impose our own limits on deposits, balance and playing time where necessary.

Before approving a payout, we may request extra verification, including a valid passport, driving licence or other identity document, a bank or credit card statement, or a utility invoice for gas, electricity, telephone or municipal taxes. Supporting documents must be no older than six months, and identity documents must be valid at the time of use. We may stop or pause transactions where anti-money-laundering rules require it. Diamond and VIP ranks in the Starclub receive early maximum payout boosts, and requests are often processed within seconds on a fully verified account. We aim to complete withdrawals as quickly as possible and, in any case, within three working days of your request.

Our Games and Providers

Star Online Casino offers more than 5,000 games from over 60 providers, including Pragmatic Play, NetEnt, Play'n GO, Evolution, Playtech, Big Time Gaming, Nolimit City and many more. Our Star Casino slot library includes classic and fruit slots, Megaways, Hold & Win mechanics, high-RTP slots and jackpot slots. We also offer table games such as blackjack, roulette, baccarat, poker, video poker and sic bo, alongside dice games, bingo, plinko and crash games.

Our live casino, powered by Evolution, Pragmatic Play, Stakelogic, Amusnet, Ezugi and Playtech, streams in HD 24/7 with Dutch-speaking dealers, including exclusive branded tables such as Star Casino Dutch ONE Blackjack, Star Casino Roulette and Star Casino Speed Baccarat. Almost every Star Casino demo is available without logging in or depositing, with the same volatility, RTP and features as the real-money version. The average payout across our slot catalogue reaches 96.5%, and every game displays its RTP in the information panel.

We provide fixed and progressive jackpots, some pooled across several Dutch online casinos and some strictly in-house. Our Orange Jackpots, exclusive to the Netherlands and supplied by Pragmatic Play, are triggered at random and always guaranteed to pay out within a set time limit, with free entry and no opt-in required. Star Online Casino also runs a sportsbook powered by Altenar, covering football, basketball, tennis, cycling, darts and many other sports, alongside Star Casino sport features such as 2UP early payout and StarCombo Xtra odds boosts.

Bonuses and Promotions

Our Star Casino bonus offer for new players is a 100% match on the first deposit up to €250, available to players aged 24 and over, with a minimum deposit of €10 and a standard 30x playthrough of the deposit amount. Playthrough contribution differs per game type, and sports bets do not count towards it. Winnings from bonus rounds triggered with bonus money that is no longer active are not added to your account. We also offer a live casino welcome bonus under the same conditions, and a sports welcome bonus matching your first bet with a Free Bet of up to €80.

Through our Starclub loyalty program, you earn Starpoints that raise your rank and Starcoins that can be spent in the Starshop on vouchers, bonuses, Money Vault tokens and free spins. We offer a Star Casino voucher free of charge through promotional campaigns from time to time, alongside a Star Casino voucher code system redeemable in the Starshop. Ranks from Standard through Bronze, Silver, Gold, Platinum, Diamond and VIP unlock benefits such as Starshop discounts up to 30%, reduced playthrough requirements, the Party Wheel, the Win on Wednesday Wheel and early maximum payout boosts. We reserve the right to change or cancel any promotion at any time.

Our Casino Versions and Access

We provide Star Online Casino across desktop, mobile browser, and dedicated iOS and Android apps, plus a separate live casino app, all supporting biometric login with fingerprint or Face ID. Our Star Casino app download is available directly from our official website, and we recommend checking our Star Casino apk source carefully to ensure a secure installation. Whether you play via Star Casino mobile or the desktop version, your account, limits and Starclub rewards remain fully synchronised.

Responsible Gambling and Account Restrictions

We are committed to promoting responsible play across all Star Online Casino products. Every account is checked against the Cruks register, and we enforce self-set deposit, balance and time limits as described above. We may restrict, suspend or close an account where we identify signs of problem gambling, suspected fraud, or a breach of these terms.

Contacting Us

Our Star Casino contact team is available via live chat 24/7 with Dutch-speaking agents, by phone on 0800 0222001, or by email at klantenservice@Star Casino.nl. If you have questions about your account, a bonus, or these terms, we encourage you to reach out through any of these channels, and we will respond as promptly as possible.

Changes to These Terms

We may update these terms and conditions from time to time to reflect regulatory changes or improvements to our services. We will publish the revised version on our website, and continued use of your account after such changes constitutes your acceptance of the updated terms.